Frequently Asked Questions

Sunlight, foot traffic, and cleaning products can slowly dull your floor’s finish. Hardwood restoration can bring back its rich, natural look. 

In many cases, yes. Our restoration process can smooth out surface damage and eliminate stains, depending on severity and wood type. 

Absolutely. Restoring your existing hardwood is more cost-effective and retains the value of your original flooring investment. 

Most projects are completed in 2–5 days, depending on square footage and condition. We’ll provide a timeline with your free estimate. 

Yes! Restoration includes sanding and refinishing, which means you can select a brand-new stain color to better match your space. 

If you see deep scratches, dull spots, discoloration, or worn-down finish—especially in high-traffic areas—it may be time to refinish. Floors that absorb water instead of repelling it are also good candidates for sanding and sealing. 

That’s oxidation and sun exposure at work. UV light can change the tone of natural wood over time. We can help even out the color with a full sand, stain, and refinish treatment. 

Yes! Our hardwood staining services allow you to update the color during refinishing. Whether you're going darker, lighter, or more modern—we can help you get the perfect tone. 

Buffing is ideal for light surface wear and restoring shine. If your floors have deep scratches, water damage, or uneven color, a full sand and refinish will provide longer-lasting results. 

In some cases, yes. If the wear layer is thick enough (typically 3mm or more), we can sand and refinish it. We’ll assess your floors first to recommend the right option. 

Yes! Today’s laminates use high-resolution imaging and embossed textures to replicate the grain and feel of real wood or stone. 

Absolutely. Laminate is designed to withstand heavy foot traffic and is one of the most scratch-resistant surfaces on the market. 

Laminate resists minor spills, but it's not waterproof. Avoid using it in bathrooms or areas prone to standing water. Clean up spills quickly. 

Laminate is made with a wood-based core and offers more realistic wood textures. Vinyl is water-resistant and better for bathrooms and basements. 

Yes—unless your product comes with pre-attached underlayment. It helps reduce noise, adds comfort, and prevents moisture damage. 

Porcelain is your best bet. It’s dense, non-porous, and resists moisture better than other tile types. 

Not necessarily. Many glazed ceramic and porcelain tiles don’t require sealing, but natural stone and grout almost always do to prevent stains and water absorption. 

Properly installed tile is incredibly durable, but it can crack if the subfloor shifts or if a heavy object is dropped. We inspect and prep your subfloor to prevent these issues. 

Actually, large format tiles can open up a space by minimizing grout lines and visual clutter. They’re often used in small bathrooms to make them feel bigger. 

Marble is more delicate than granite or porcelain, but with the right sealer and care, it’s a beautiful option for low-traffic or formal areas like entryways and master baths. 

Yes! Vinyl is water-resistant and perfect for wet areas—especially sheet vinyl and luxury vinyl tile. 

Luxury vinyl is more water-resistant and flexible than laminate, making it a better choice in bathrooms, basements, and high-moisture areas. 

Vinyl resists scratches, dents, and moisture—making it one of the best choices for homes with dogs or cats.

Not at all! High-definition imaging and textured finishes make today’s vinyl nearly indistinguishable from the real thing. 

Some vinyl products are DIY-friendly, but for large areas or sheet vinyl, we recommend professional installation to ensure a clean finish and tight seams. 

Yes! We can turn nearly any in-stock or special-order carpet into a custom-bound rug or runner. 

Area rugs are pre-made in standard sizes, while custom bound carpet allows you to choose the size, shape, and binding style for a perfect fit. 

Absolutely. We often create custom runners for stairs, hallways, and other unique areas that need durable, well-fitted flooring solutions. 

Absolutely. We often create custom runners for stairs, hallways, and other unique areas that need durable, well-fitted flooring solutions. 

Most custom rugs are ready within 2-3 weeks, depending on material availability and complexity. We’ll give you a clear timeline at the time of order. 

Not always! In many cases, custom bound carpet is competitively priced—and gives you better control over the style and fit for your space.